Tech Support FAQs

1. Why can't I login to Arrowhead Exchange?

2. Can I bridge from my comparative rater to Arrowhead Exchange online quoting?

3. What products can I get an online quote or premium indication for through Arrowhead Exchange?

4. How do I save a quote/premium indication?

1. Why can't I login to Arrowhead Exchange?

   Be sure you enter your correct agency's six-digit Producer Code, Username and Password in the producer login box. If you do not have a Username and Password, ask the agency owner, office manager or systems administrator to create a user account for you at Agency Setup.

   The Username and Password fields are case sensitive. Please verify that your login information was entered correctly. If you continue to have trouble, call Tech Support at 760-710-6844 or E-mail us at [email protected].

2. Can I bridge from my comparative rater to Arrowhead Exchange online quoting?

   Personal auto producers in AZ, CA, MI, NV, OR, TX and who are using WinFSC, Multico, ITC TurboRater, Quickquote, Quomation or ACS2000 can bridge into our online rating system to upload applications electronically. To install and set up the bridge, please click here for our Arrowhead Bridge.

3. What products can I get an online quote or premium indication for through Arrowhead Exchange?

   Available products with these tools include:

   Commercial Auto, Specialty Contractors Package, Workers' Compensation, Basic Renters, Condo HO6, Dwelling Fire DP3, Homeowners HOA+, Homeowners HOB, Homeowners HO3, Personal Auto, Personal Motorcycle, Personal Umbrella, Residential Earthquake, Tenant HO4.

   Remeber, our products are offered through our network of independent providers. Please visit our Become a Producer page for more information.

4. How do I save a quote/premium indication?

   When you navigate from screen to screen, all the information that has been entered or changed on the previous screen will be automatically saved.